The problem
Why it exists
A correct answer can still miss the person in front of it. Some requests need context and careful questions; others ask for a direct action and nothing more.
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SkillProductivity2026
Adaptive Communication
Adjusts the shape and directness of a response to the current request without changing the facts.
The approach
How it helps
- Reads the wording of the current message rather than making assumptions about the person.
- Changes structure and tone, but keeps the substance, safety boundaries, and necessary decisions intact.
Use it when
A good fit when...
- Mixed technical and non-technical audiences
- Long-running collaborative work
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